Who We Are
Dr. Woods Hearing Center is owned and operated by Dr. Jessica Woods. Dr. Woods has been serving the hearing needs of southern New Hampshire and nearby Massachusetts since 2003. She specializes in diagnostic testing and treatment for both adults and children, including testing and treatment for tinnitus, sudden hearing loss, and early intervention.
Our Values
Compassion:
Deliver patient-centered, compassionate care to the community.
Relationships:
We care about those we work with, and those we serve.
Innovation:
We are dedicated to curiosity and new ideas, fostering an environment of continuous learning and improvement.
Choose Joy:
We find, bring, and share joy in our work every day.
Teamwork:
We know that our best work is not done by individuals but by collaborating as a team and supporting each other every day.
Our Team
Dr. Jessica L. Woods
Board Certified Audiologist
Founder | President
“I grew up here in New England and was raised by my grandmother. When she started to experience hearing loss, it changed her outgoing personality until eventually she was diagnosed with hearing loss and decided to get hearing aids. I was so thankful for her to be able to connect with all of us again that I decided I wanted to help other people and their families and friends that are going through the same thing. Even though Gram is no longer with us, I can honor her by paying it forward, which has been one of the most rewarding things I have done in my life and I have had the pleasure of doing so since 2003.”
Dr. Woods is an Audiologist, Board Certified by the American Speech Language Hearing Association and licensed by the State of New Hampshire and Massachusetts.
“I grew up here in New England and was raised by my grandmother. When she started to experience hearing loss, it changed her outgoing personality until eventually she was diagnosed with hearing loss and decided to get hearing aids. I was so thankful for her to be able to connect with all of us again that I decided I wanted to help other people and their families and friends that are going through the same thing. Even though Gram is no longer with us, I can honor her by paying it forward, which has been one of the most rewarding things I have done in my life and I have had the pleasure of doing so since 2003.”
Dr. Woods is an Audiologist, Board Certified by the American Speech Language Hearing Association and licensed by the State of New Hampshire and Massachusetts.
“I started out working with our patients in an administrative role in 2014. I realized the rewards of helping people hear better, so I decided to go back to school and to train with Dr. Woods to become a Hearing Instrument Specialist. I was a Boy Scout in my teen years and always enjoyed the service aspect of scouting. This really has brought me back to serving the community in a way that is meaningful. I look forward to seeing our patients every day.”
Cameron is a Hearing Instrument Specialist and is certified by the International Hearing Society and is licensed by the State of New Hampshire.
Cameron Mills, H.I.S.
Hearing Instrument Specialist
Director of Operations
“I started out working with our patients in an administrative role in 2014. I realized the rewards of helping people hear better, so I decided to go back to school and to train with Dr. Woods to become a Hearing Instrument Specialist. I was a Boy Scout in my teen years and always enjoyed the service aspect of scouting. This really has brought me back to serving the community in a way that is meaningful. I look forward to seeing our patients every day.”
Cameron is a Hearing Instrument Specialist and is certified by the International Hearing Society and is licensed by the State of New Hampshire.
Sean
“Growing up with a close friend who was born deaf, I was exposed early on to the unique challenges individuals with hearing impairments face. These experiences sparked my dedication to improving the quality of life for people experiencing hearing loss or tinnitus. I’m driven by a deep passion to make a meaningful difference in people’s lives by helping them hear better.
At Dr. Woods Hearing Center, I provide compassionate and personalized care, and one of my greatest joys is seeing the smiles of patients who share how much their hearing has improved. Equally rewarding is when a tinnitus patient expresses relief from their symptoms.
Outside of work, I enjoy a full and happy life with my loving wife, Jill, and our three amazing children: Jameson, Brynn, and Ari. Our family is rounded out by our beloved dog, Marley Mae, who completes our joyful household. Both through my work and personal life, I’m continually inspired to help my patients enjoy life to the fullest by improving their hearing.”
“Growing up with a close friend who was born deaf, I was exposed early on to the unique challenges individuals with hearing impairments face. These experiences sparked my dedication to improving the quality of life for people experiencing hearing loss or tinnitus. I’m driven by a deep passion to make a meaningful difference in people’s lives by helping them hear better.
At Dr. Woods Hearing Center, I provide compassionate and personalized care, and one of my greatest joys is seeing the smiles of patients who share how much their hearing has improved. Equally rewarding is when a tinnitus patient expresses relief from their symptoms.
Outside of work, I enjoy a full and happy life with my loving wife, Jill, and our three amazing children: Jameson, Brynn, and Ari. Our family is rounded out by our beloved dog, Marley Mae, who completes our joyful household. Both through my work and personal life, I’m continually inspired to help my patients enjoy life to the fullest by improving their hearing.”
With over 23 years of ENT experience in Nashua and Manchester, New Hampshire, Lori has dedicated her career to improving the lives of her patients through the diagnosis and treatment of allergies. Lori’s extensive training includes certifications through the American Academy of Otolaryngic Allergy, which has deepened her expertise and passion for this specialty. She finds great joy in helping individuals identify their allergens and providing effective treatments that enhance their quality of life. Lori’s commitment to patient care and her ability to make a positive impact on their well-being are what drive her in her profession the most.
Lori Forrence
Allergy Technician
With over 23 years of ENT experience in Nashua and Manchester, New Hampshire, Lori has dedicated her career to improving the lives of her patients through the diagnosis and treatment of allergies. Lori’s extensive training includes certifications through the American Academy of Otolaryngic Allergy, which has deepened her expertise and passion for this specialty. She finds great joy in helping individuals identify their allergens and providing effective treatments that enhance their quality of life. Lori’s commitment to patient care and her ability to make a positive impact on their well-being are what drive her in her profession the most.
Deanna Benjamin, APRN
Advanced Practice Registered Nurse
“My professional background is rooted in acute care, including a pivotal experience providing trauma care during the Boston Marathon bombing. This moment underscored the vital role of timely medical intervention and deepened my appreciation for the fragility of life. It also fueled my commitment to promoting healthy living and functional medicine, so people can live life to the fullest.
This commitment drives me to enhance my patients’ quality of life by addressing ear, nose, and throat issues such as dizziness and allergies. These conditions, though often underestimated, can be effectively treated to greatly improve daily living. For instance, I once treated a young athlete whose vertigo was linked to severe allergies. After comprehensive allergy testing and tailored treatment, he regained his balance and returned to his sport—a testament to the profound impact of targeted care.
I’ve been trained by the American Academy of Otolaryngic Allergy and the American Institute of Balance, and I’m licensed in New Hampshire and Massachusetts. I am dedicated to continuous learning and applying the latest advancements to help you achieve optimal health and a better quality of life.”
“My professional background is rooted in acute care, including a pivotal experience providing trauma care during the Boston Marathon bombing. This moment underscored the vital role of timely medical intervention and deepened my appreciation for the fragility of life. It also fueled my commitment to promoting healthy living and functional medicine, so people can live life to the fullest.
This commitment drives me to enhance my patients’ quality of life by addressing ear, nose, and throat issues such as dizziness and allergies. These conditions, though often underestimated, can be effectively treated to greatly improve daily living. For instance, I once treated a young athlete whose vertigo was linked to severe allergies. After comprehensive allergy testing and tailored treatment, he regained his balance and returned to his sport—a testament to the profound impact of targeted care.
I’ve been trained by the American Academy of Otolaryngic Allergy and the American Institute of Balance, and I’m licensed in New Hampshire and Massachusetts. I am dedicated to continuous learning and applying the latest advancements to help you achieve optimal health and a better quality of life.”
“My journey in the healthcare field began in 2018 as a licensed nursing assistant. I joined this practice in 2023 as a patient care coordinator, bringing my deep passion for patient care and a commitment to making a meaningful difference in the lives of those I assist.
One of my most memorable experiences was helping Mr. Thompson, a patient struggling with hearing issues and feeling quite isolated. I worked closely with him to understand his concerns and ensured he had a clear line of communication with our provider. By coordinating his appointments and facilitating communication, I helped bridge the gap between Mr. Thompson and the healthcare team. Seeing his delight when he could finally re-engage with his family and friends was incredibly rewarding.
In our practice, I excel at building one-on-one relationships with each patient, always greeting them with warmth and acceptance. My role as a coordinator is to ensure that every patient feels heard and valued, creating a supportive environment where they can truly feel at ease.
Outside of work, I’m passionate about interior design and decorating. I love transforming spaces and making them feel inviting and personal. Most importantly, I am a loving mother, and my role in my family is something I cherish deeply. My commitment to patient care and my creative interests are both central to who I am, and I’m grateful for the opportunity to bring these aspects of myself into my work every day.”
Alyssa Collins
Patient Care Coordinator
“My journey in the healthcare field began in 2018 as a licensed nursing assistant. I joined this practice in 2023 as a patient care coordinator, bringing my deep passion for patient care and a commitment to making a meaningful difference in the lives of those I assist.
One of my most memorable experiences was helping Mr. Thompson, a patient struggling with hearing issues and feeling quite isolated. I worked closely with him to understand his concerns and ensured he had a clear line of communication with our provider. By coordinating his appointments and facilitating communication, I helped bridge the gap between Mr. Thompson and the healthcare team. Seeing his delight when he could finally re-engage with his family and friends was incredibly rewarding.
In our practice, I excel at building one-on-one relationships with each patient, always greeting them with warmth and acceptance. My role as a coordinator is to ensure that every patient feels heard and valued, creating a supportive environment where they can truly feel at ease.
Outside of work, I’m passionate about interior design and decorating. I love transforming spaces and making them feel inviting and personal. Most importantly, I am a loving mother, and my role in my family is something I cherish deeply. My commitment to patient care and my creative interests are both central to who I am, and I’m grateful for the opportunity to bring these aspects of myself into my work every day.”
Nikki Hansen
Patient Care Coordinator
Nikki is a local who was raised in Nashua and has been a patient care coordinator for ENT practices for 10+ years before joining Dr. Woods Hearing Center in 2017. She is a compassionate individual, whether you are a new patient or well established, she makes everyone who enters our doors feel like family. She experiences hearing loss herself and wears devices, so she can relate to patients’ needs and experiences. Her calm demeanor makes her exceptional at handling any concerns you may have. Nikki looks forward to greeting each and every patient with a smile and truly cares for their hearing needs.
Nikki is a local who was raised in Nashua and has been a patient care coordinator for ENT practices for 10+ years before joining Dr. Woods Hearing Center in 2017. She is a compassionate individual, whether you are a new patient or well established, she makes everyone who enters our doors feel like family. She experiences hearing loss herself and wears devices, so she can relate to patients’ needs and experiences. Her calm demeanor makes her exceptional at handling any concerns you may have. Nikki looks forward to greeting each and every patient with a smile and truly cares for their hearing needs.
How We Give Back to Our Community
The team at Dr. Woods Hearing Center regularly volunteers their time by visiting local senior and community centers to educate residents about balance disorders and hearing challenges. We host events at senior centers and also have a self-serving hearing kiosk that we place at senior centers, allowing residents to take a self-administered hearing evaluation at their leisure.
We are a proud supporter of the LIONS Sight & Hearing Foundation of New Hampshire.
